WARRANTY TERMS :

All products are under the manufacturer’s warranty unless otherwise stated. In order for the warranty conditions to be valid, you must notify us within 15 days of the product you have purchased. The digital codes given to you are exchanged by us as long as the evidence is presented by Eksiksiz.com within 15 days.

PRODUCT RETURN CONDITIONS:

If the product you purchased through our site is faulty, you must contact us from our support page within 15 days at the latest from the date of delivery. Following these procedures, if the fault in the ordered product is due to customer use or if the product has been used within the 15-day period, the product cannot be returned and exchanged. In terms of product return and exchange conditions, applications in accordance with the “Consumer Protection Law” are essential.